Terms & Conditions

For the purpose of these terms of use, wherever the context so requires "we", "us", "our", "ourselves" and "Gingerbox", they all mean gingerbox.com.ng. "You" or "your" means you, a legal person who has agreed to become a member of the website by providing Registration Data or providing information as a buyer.

By accessing or using any features of Gingerbox site, you agree to be bound by these guidelines, policies, terms and conditions. All visitors to and users of any aspect of the Gingerbox shopping site are bound by these Terms and Conditions. We reserve the right to modify the Terms and Conditions at any time without prior notice to you.

These Terms and Conditions set out the legally binding terms with respect to your use of Gingerbox website. Please read these Terms and Conditions carefully. Your access to and use of gingerbox.com.ng constitutes your acceptance of all the provisions of these Terms and Conditions. If you are unwilling to be bound by these Terms and Conditions, you should not access or use gingerbox.com.ng.



Changes to the Gingerbox Website

All features available via our site, gingerbox.com.ng, may be modified by us, at any time without prior notice. Unless expressly stated otherwise, any new features, new services, enhancements or modifications to the Gingerbox site implemented after your initial access to our site shall be subject to these Terms and Conditions.

We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and availability of items. All prices listed on this website are in Nigerian Naira and all charges will be processed in Nigerian Naira.




The use of gingerbox.com.ng website is available only to persons who can form legally binding contracts under the Nigerian governing laws. If you are under the age of 18 years, you shall not register as a member of gingerbox.com.ng and shall not transact or use gingerbox.com.ng website. As a minor, if you wish to use or transact on gingerbox.com.ng, such use or transaction may be made by your legal guardian or parents who have registered as users of gingerbox.com.ng.

In order to access some features of gingerbox.com.ng website, you may be required to register and to select a password and user name ("User ID"). If you register, you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. For example, you may not:

·         Enter, select or use a false name or an email address owned or controlled by another person with the intent to impersonate that person, or

·         Use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization.

Failure to comply with the terms of this paragraph shall constitute a material breach of these Terms and Conditions, which may result in immediate termination of your account. In addition, we reserve the right to refuse registration of, or cancel a User ID in our discretion.




All delivery will be made to the address provided by you on the order form. Orders will be delivered to the main entrance of the delivery address. Please note that currently, we deliver goods only to specified regions within Lagos state: Ikoyi, Victoria Island and Lekki.

All goods must be signed for on delivery by an adult aged 18 years or over. If there is no one available to take delivery of your parcel, you can contact us to arrange collection or to schedule a new delivery date – in this case, you will be charged for subsequent delivery.



Replacement Policy

gingerbox.com.ng offers replacement of items delivered if at the time of delivery any defect is found. If that is the case, then the buyer of the item/s can ask for a replacement subject to the following terms and conditions:

·         Notify us of any defects in the item/s at the time of delivery and the same item/s will be replaced in return of the defective item/s.

·         Replacement is offered for item/s sold by gingerbox.com.ng only.

The following products shall not be eligible for return or replacement:

·         Damages due to misuse of product;

·         Any consumable item which has been used;

·         Any product that is returned without all original packaging.